We created an e-Seminar for Concord to introduce the product to potential customers, familiarize clients with new updates, and to serve as a learning resource for marketing, sales, and technical staff.  The final version included music and voice, and hundreds of examples of how Concord's eHealth® products worked, plus a full glossary of over 200 frequently used network terms.

The “learning zone” portion was divided into eight sections, by topic, such as Metrics, Network Health Evaluation, and Troubleshooting.  Each section included up to 32 descriptions of technical terms and scenarios, with detailed diagrams, and reference libraries.